Contact us

Reaching us

Email — jacinth@letussupport.in

This address reaches a person, not a queue. It is the right address for

support, for a billing question, for anything about your data, and for a

complaint.

We answer support and billing questions within 2 working days, and data

requests within 30 days.

Grievance officer

Under the Consumer Protection (E-Commerce) Rules, 2020:

• Name: Jos Jacinth
• Designation: Grievance Officer, Let Us Support Private Limited

(PalmDigitalz)

• Email: jacinth@letussupport.in
• Address: the registered office below

Every complaint is acknowledged within 48 hours and resolved within

one month of receipt.

The operator

Palm Forge is operated by Let Us Support Private Limited, which trades

as PalmDigitalz.

• CIN: U74999TN2020PTC136234
• GSTIN: 33AAECL2521L1ZP
• Registered office: No. 35, 2nd Floor, Annai Theresa Street,

Anandhapuram, East Tambaram, Chennai, Tamil Nadu 600059, India

• Service: forge.palmdigitalz.online
• Website: palmdigitalz.com

Who processes what for us

• Payments — by UPI, from your own UPI app straight to our business

account. Palm Forge sees the amount and the UPI reference you give it,

never your UPI PIN or bank login.

• Sign-in — Google. It tells us your name, email address and

picture, and nothing else.

• Hosting — a single virtual server. The hosting provider and the

region are listed here once confirmed.

• Email — outbound notices are sent through an SMTP provider, named

here once it is in service.

What we are not

Palm Forge is not affiliated with, endorsed by, or certified by IBM. z/OS,

CICS, Db2, IMS, RACF, MVS and SMP/E are trademarks of International Business

Machines Corporation, used here only to refer to the technology they name.